Refund and Returns Policy
All items must be clean, unworn, unwashed, unused. Customers wishing to exchange garments must contact Rippled Effect within 7 calender days of receiving the parcel. To proceed with your return, please contact us via email – shayne@rippledeffect.co.za
Should a customer need to exchange or return a garment for a refund, the customer will be responsible for all courier and handling charges.
Courier and handling charges are non-refundable. However, if you have received an incorrect order or faulty garment, courier charges to return the garment will be refunded.
Please note: If the customer wears the garment that is received incorrectly or faulty, this will void the exchange or return.
The pictures of the products may vary slightly in colour or look. Rippled Effect will not refund or exchange or allow an item to be returned if the customer feels the product does not look exactly like it does in the picture.
Returned items are to be sent to the following address:
2 Keurboom Close, Glen Anil, Durban, 4051